Toronto Pearson International (YYZ) is the busiest airport in Canada, and it is also the one most likely to derail a carefully planned schedule. Between two active passenger terminals, a road network that changes with construction season, and traffic on Highway 427 and the 401, the difference between a smooth arrival and a stressful one usually comes down to how the ground transportation was arranged.
Terminal 1 and Terminal 3: know which one before you book
Pearson operates two passenger terminals. Terminal 1 handles Air Canada and most Star Alliance partners, while Terminal 3 serves a mix of carriers including WestJet and several international airlines. They are physically separate buildings with separate arrivals levels, so telling us the terminal at the time of booking removes the single most common cause of a delayed pickup. If you are not certain, give us the flight number and we will confirm it for you.
Arrivals: where your chauffeur actually meets you
For most travellers we recommend a curbside pickup on the arrivals level, which is the quickest way out of the airport. If you are arriving from an international destination, clearing customs can add anywhere from a few minutes to well over an hour depending on the time of day, so we track the flight rather than the scheduled time. For clients who prefer not to navigate the terminal at all, an inside meet and greet at the arrivals hall is available, where the chauffeur waits with a name board and assists with luggage.
Departures: how much time to allow
Airlines generally recommend arriving three hours before an international departure and two hours for domestic flights. Working backwards from that, we build in a buffer for the drive itself. Traffic on the 401 through Mississauga and Etobicoke is heaviest on weekday mornings and again through the late afternoon, and a trip that takes forty minutes at nine in the evening can take twice that at five in the afternoon. We would rather have you at the terminal early than watch a boarding window close.
Choosing the right vehicle
- Executive sedan — one or two passengers with standard luggage.
- Cadillac Escalade or GMC Yukon XL — small families, golf clubs, ski bags or several large cases.
- Mercedes-Benz Sprinter — groups of six or more travelling together with checked bags.
Luggage is the detail people underestimate. Four adults with four large suitcases will not be comfortable in a sedan, and it is far easier to book the right vehicle than to rearrange one at the curb.
Booking your Pearson transfer
Our chauffeurs work Pearson every day and know the terminal layouts, the holding areas and the exits that stay clear when the main ones do not. You can reserve through the booking form on this page, or read more about our Toronto airport limo service and our corporate and private airport transfers. Give us the flight number and the terminal, and the rest is handled.
